|
Topic |
Topic |
|
Introduction to Supervision |
Self-Improvement |
|
Supervisor Responsibilities |
Civil Liability and the Supervisor |
|
Employee Relations and Employee
Appraisals |
Safety and the Supervisor’s
Responsibilities |
|
Planning for Emergency Management and
Response |
Developing Training Plans and
Programs |
|
Supervisor Development |
Effective Crime Prevention Programs |
|
Authority and Control |
Budgeting and Cost Control |
|
Leadership |
Principles of Customer Service |
|
Handling Complaints and Grievances |
Professionalism and Ethics |
|
Communication Skills in Supervision |
Security Operations |
